Terms and Conditions
Last updated: October 28, 2025
These Terms and Conditions constitute a legally binding agreement between you and Vector Core. They govern all aspects of your relationship with our company, including your use of our website and engagement with our services.
By accessing our website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, please refrain from using our website or services.
Definitions
"Company," "We," "Us," or "Our" refers to Vector Core, a professional arcade game development services provider.
"You," "Your," or "User" refers to any individual or entity accessing our website or engaging our services.
"Services" refers to all arcade game development services we offer, including design documentation, performance optimization, and cabinet software integration.
"Website" refers to our online presence accessible through any web browser, including all pages, content, and functionality.
"Content" refers to all text, graphics, images, software, and other materials available through our website or services.
Legal Capacity and Age Requirements
By using our website or services, you represent and warrant that you have the legal capacity to enter into binding contracts. You must be at least 18 years of age or the age of majority in your jurisdiction, whichever is greater.
If you're accessing our services on behalf of an organization, you represent that you're authorized to bind that organization to these Terms and Conditions. Your agreement becomes the agreement of the organization you represent.
We reserve the right to refuse service or terminate accounts of users who don't meet these age and capacity requirements.
User Obligations and Conduct
As a user of our website and services, you agree to conduct yourself in accordance with the following obligations:
1. Compliance with Laws
You must comply with all applicable local, national, and international laws and regulations in your use of our services. This includes, but is not limited to, data protection laws, intellectual property laws, and export control regulations.
2. Accurate Information
You must provide accurate, current, and complete information when communicating with us or using our services. Providing false or misleading information may result in termination of services and potential legal action.
3. Respectful Communication
You agree to communicate with our team in a professional and respectful manner. Harassment, threats, or abusive behavior toward our employees or contractors will not be tolerated and may result in immediate termination of services.
4. Confidentiality
You agree to maintain confidentiality of any proprietary information, trade secrets, or confidential materials shared by us during the course of our working relationship. This obligation continues even after termination of services.
5. Security Responsibilities
If we provide you with access credentials to any systems or platforms, you're responsible for maintaining their security. You must not share credentials with unauthorized parties or allow others to access our systems using your account.
6. Prohibited Activities
You must not engage in activities that could harm our business, reputation, or systems. This includes attempting unauthorized access, introducing malicious code, scraping our website content, or reverse engineering our proprietary methods.
Service Agreements and Contracts
Specific services are provided under separate service agreements that detail the scope, deliverables, timelines, and compensation for each engagement. These Terms and Conditions supplement but don't replace those specific agreements.
Scope of Work
Each service engagement includes a defined scope of work. We'll deliver services within that scope to the best of our ability. Requests outside the agreed scope may require additional compensation and timeline adjustments.
Changes to project scope require written agreement from both parties. We'll provide estimates for additional work before proceeding with scope changes.
Client Cooperation
Successful project completion often depends on timely cooperation from you. This includes providing necessary information, feedback, and approvals according to agreed timelines.
Delays caused by lack of client cooperation may extend project timelines and potentially incur additional costs. We'll work with you to minimize such delays, but we're not responsible for impacts resulting from insufficient client input.
Project Timelines
We provide estimated timelines for project completion based on the agreed scope and anticipated cooperation levels. While we strive to meet these timelines, they're estimates rather than guarantees. Factors beyond our control may necessitate timeline adjustments.
Payment Terms and Conditions
Fees and Charges
Service fees are specified in individual project proposals or service agreements. All amounts are quoted in British Pounds (GBP) unless otherwise stated. Prices are subject to change, but changes don't affect existing service agreements unless mutually agreed.
Unless explicitly stated otherwise, quoted prices don't include value-added tax or other applicable taxes, which will be added to invoices as required by law.
Payment Schedule
Payment schedules vary based on project scope and duration. Common arrangements include upfront deposits, milestone-based payments, or monthly billing for ongoing services. Specific payment terms are detailed in each service agreement.
Invoices are payable within 30 days of the invoice date unless otherwise specified. We accept payment via bank transfer, credit card, or other methods as agreed.
Late Payment
Overdue accounts may be subject to interest charges at a rate of 1.5% per month or the maximum rate permitted by law, whichever is lower. We reserve the right to suspend services for accounts more than 30 days overdue.
If collection action becomes necessary, you agree to reimburse us for reasonable collection costs, including legal fees.
Refunds and Cancellations
Refund policies vary depending on the service and project stage. Generally, work already completed is non-refundable. If you wish to cancel a project, contact us as soon as possible. We'll work with you to reach a fair resolution, but you remain responsible for payment for work completed to date.
Liability Limitations and Disclaimers
Disclaimer of Warranties
EXCEPT AS EXPRESSLY STATED IN A SERVICE AGREEMENT, WE PROVIDE OUR SERVICES "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. THIS INCLUDES, BUT IS NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
We don't warrant that our services will be uninterrupted, error-free, or meet your specific requirements. We make no guarantees about specific results or outcomes from using our services.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, VECTOR CORE, ITS DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO THESE TERMS OR OUR SERVICES.
This limitation applies regardless of the legal theory under which such damages are sought, whether in contract, tort, strict liability, or otherwise, and even if we've been advised of the possibility of such damages.
Our total liability to you for all claims arising from or related to our services shall not exceed the total amount you paid us during the 12 months preceding the claim, or £1,000, whichever is greater.
Exclusions from Limitations
Some jurisdictions don't allow the exclusion or limitation of certain warranties or damages. In such jurisdictions, our liability is limited to the fullest extent permitted by law. Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud, or fraudulent misrepresentation.
Indemnification
You agree to indemnify, defend, and hold harmless Vector Core, its officers, directors, employees, contractors, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable legal fees) arising from:
• Your use or misuse of our services
• Your breach of these Terms and Conditions
• Your violation of any law or regulation
• Your violation of any third-party rights, including intellectual property rights
• Any materials, content, or information you provide to us
• Any use of deliverables we provide to you in ways that breach third-party rights
This indemnification obligation survives termination of your use of our services and continues for claims arising from activities during the term of our relationship.
Dispute Resolution and Legal Proceedings
Informal Resolution
If a dispute arises between us, we encourage you to first contact us to seek an informal resolution. Many disagreements can be resolved through open communication without formal proceedings.
We'll make good-faith efforts to resolve disputes amicably and will work with you to find mutually acceptable solutions when possible.
Mediation
If informal resolution doesn't succeed, both parties agree to attempt mediation before pursuing litigation. We'll work together to select a qualified mediator and share mediation costs equally unless otherwise agreed.
Governing Law
These Terms and Conditions are governed by the laws of England and Wales, without regard to conflict of law principles. Any legal proceedings related to these terms shall be brought exclusively in the courts of England and Wales.
You consent to the personal jurisdiction of these courts and waive any objection to venue or inconvenient forum.
Statute of Limitations
Any claim or cause of action arising from or related to these Terms and Conditions or our services must be filed within one year after the claim arose. After this period, such claims are permanently barred.
Force Majeure
Neither party shall be liable for failure to perform obligations due to circumstances beyond their reasonable control. Force majeure events include, but aren't limited to:
Natural disasters, including earthquakes, floods, fires, or severe weather events
War, terrorism, civil unrest, or government actions
Epidemics, pandemics, or public health emergencies
Strikes, labor disputes, or supply chain disruptions
Power outages, internet failures, or telecommunications disruptions
Cyber attacks or data breaches affecting essential systems
The affected party must notify the other party promptly of any force majeure event and make reasonable efforts to minimize its impact. If the force majeure event continues for more than 60 days, either party may terminate the affected service agreement without penalty.
Modification of Terms
We reserve the right to modify these Terms and Conditions at any time. When we make changes, we'll update the "Last updated" date at the top of this page. For significant changes, we'll provide additional notice through email or a prominent website announcement.
Changes become effective immediately upon posting unless otherwise specified. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.
If you disagree with any changes, you must discontinue using our services. For existing service agreements, material changes require mutual agreement before affecting that specific engagement.
General Legal Provisions
Entire Agreement
These Terms and Conditions, together with our Privacy Policy, Cookie Policy, and any applicable service agreements, constitute the entire agreement between you and Vector Core. They supersede all prior agreements, understandings, and communications, whether written or oral.
Severability
If any provision of these terms is found by a court of competent jurisdiction to be invalid or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary. The remaining provisions will continue in full force and effect.
Waiver
No waiver of any term or condition shall constitute a waiver of any other term or condition. Our failure to enforce any provision doesn't constitute a waiver of that provision or our right to enforce it later.
Assignment
You may not assign, transfer, or delegate your rights or obligations under these terms without our prior written consent. We may assign these terms or any service agreement without restriction, including to affiliates or in connection with a merger or sale of assets.
Headings
Section headings in these terms are for convenience only and don't affect the interpretation of any provisions.
Notices
All notices under these terms must be in writing and delivered by email or registered mail to the addresses provided in our service agreements or contact information. Notices are deemed received when delivered.
Questions About These Terms?
If you have questions about these Terms and Conditions or need clarification on any provisions, please contact us. We're committed to transparency and will gladly explain any aspects of these terms.
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